Hi, How Can We Help You?

Sales & New Connections

Plans & pricing, info about the nbn™ network, ordering a new service, appointment enquiries & BYO Modem info

Network & Tech Support

Current network status, troubleshooting for connections, speed or home phones, and setup guides

Moving Home

Submit a request to move a connection to your new home

Billing & Payments

Paying your bill, invoice info & international call rates

Manage Account

Plan changes & upgrades, updating details, customer experience transparency journey & current promotions