Sales and New Connections
The nbn™ (National Broadband Network) is Australia’s landline phone and internet network that is being built on behalf of the Federal Government to provide Australians with access to all the benefits of fast and reliable internet services, wherever they live. MyRepublic uses nbn™ infrastructure combined with our purpose-built network to deliver you super-fast unlimited internet.
The nbn™ network has been designed to replace or upgrade Australia’s existing copper network which is no longer sufficient to support our growing demand for faster and more reliable internet connections.
What does nbn™ ‘ready for service’ mean?
Being nbn™ ready for service means there is technology in place to connect you to an nbn™ service provider like MyRepublic.
You can check what technology and what plans are available to connect you to MyRepublic via the Service Qualification checker on the MyRepublic website.
If the nbn™ isn't available in your area yet look at for communication from nbn™ of when it will be available at your house, alternatively register with us.
What are the different nbn™ technologies?
MyRepublic supports 6 different nbn™ technology types, each of which requires different infrastructure outside and inside your home.
Which nbn™ technology is available at my home?
You can check which nbn™ technology is available to you here.
Just type your address to see what is available.
What speed will I get through the nbn™?
The main factors that can affect your Internet /performance are:
As more premises access the internet (particularly in peak periods 7 pm – 11 pm) the more pressure (congestion) it puts on the network. As congestion increases, slower broadband speeds will be experienced by users.
The quality and condition of your modem/router can affect your internet experience. A device that has been provided by your service provider and certified to work with the nbn™ network will ensure optimal performance.
All MyRepublic connections come with a choice of two MyRepublic modems that are optimised for use on our network. If you're bringing your own modem, you'll need to check with the manufacturer to make sure it's compatible with the nbn™ and suits your needs. For a list of modems we've found compatible with nbn™ connections, try this.
The Wi-Fi on your modem/router uses radio signals to transmit data to your connected devices. As a result, the performance of your Wi-Fi can be affected by the location of where you place your device. Here are some tips to improve your Wi-Fi performance
The condition of the copper lines/wall sockets within your premises can impact your nbn™ experience. The copper may be damaged or suffering from corrosion, or the wall socket connections may be loose or poorly connected. This predominately relates to FTTB / FTTN / FTTC connections.
The number of devices connected at the same time
When there are multiple users/devices connected to the internet at the same time, all of these users are all sharing the available bandwidth. As the number of users increases the slower the speed experience will be for all.
The plan you select
At MyRepublic, we only offer plans on the premium speed tiers that nbn™ offer using the nbn™ 50 & nbn™ 100 speed tiers, on our Essential & Premium plans respectively.
If you are connected via Fibre to the Node, Fibre to the Building, Fibre to the Curb technology and in co-existence, you mightn’t be able to achieve the same speeds as other customers, however before you order, we will provide you with information on what to expect when you connect with these technology types.
Actual user speeds will be less than the nominal access line speed and will vary depending on various factors as outlined above.
Why do different locations experience differences in speeds?
FTTN, FTTB and FTTC technologies can be affected by a co-existence period. When nbn™ is first rolled out in an area ADSL and other services may share the same network infrastructure as nbn™ services.
For nbn™ services on the Fixed Wireless network, the maximum nbn™ speed tier is ‘nbn™ 50’, you can receive speeds of up to 50Mbps download and 20Mbps upload nominal nbn™ access line speed.
What is a co-existence period?
Customers transitioning to nbn™ Fibre to the Node or Fibre to the Basement technology have a period of 18 months from when nbn™ is available to make the switch to nbn™.
In this 18-month period, both ADSL and new nbn™ fibre to the node/building technologies are active at the same time.
nbn™ powers down the speed on the network to ensure customers who are still yet to make the switch and on the old telecommunications network are not impacted.
As a result of this, actual speeds attainable on these technologies are less than the nominal line speeds which will be available when the co-existence period is over.
You can check if your service is within the co-existence period by looking up your address on our address checker.
If your service is in Co-Existence, you will see a notice like the one below.
How can I check when the co-existence period ends for my area?
The nbn™ website is updated weekly with rollout updates. This includes information on when the legacy services offered on the old copper network will be disconnected.
You can check the latest updates for your address on the nbn™ website here.
After providing your address you will be directed to a page like the one below. You can also register for email updates on this page.