Network and Tech Support
To get connected via your Netgear modem, you'll need to log into your modems gateway.
What you'll need:
- A device capable of connecting to Wi-FI
- Your Wi-Fi username and password (if you have forgotten these, you may need to reset your modem)
Logging into your modem
Netgear modem gateway
Once you've opened the gateway, the red boxes show selections you will have to make, in order from left to right. Choose:
- 'Setup Wizard'
On the second screen, choose:
- In 'Internet IP address', choose 'Get dynamically from ISP'
- In 'Domain Name Server (DNS) Address', choose 'Get automatically from ISP'
Your modem will then attempt to get connected. If, after about 5 minutes you're not connected, contact us via Live Chat and one of our team will be able to help.