I want to change the date I receive my invoice

If you find the date you receive your invoices (and the date you pay your invoices) doesn't suit you, we can fix that when you submit a request on the form below. You'll just need the email address linked to your account, and your Account Number (beginning with C) located on all your invoices. You can select any day between the 1st and 28th of the month. Your next invoice will be adjusted to the new billing cycle.


What happens next
We'll get back to you via email and SMS in the next 48 business hours.

If your request is approved, your new billing date will come into effect from your next invoice. You might see a pro-rated amount on your next invoice for the difference between the two dates.

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