Network and Tech Support

Restarting your nbn™ box (NTD)

Please power off your nbn™ NTD from the wall outlet for 1 minute then turn it on again.

The NTD can take 3 to 5 minutes to come online.

If your connection doesn't work you may need to reset your modem.

 

Resetting your modem

Please reset your modem.The modem can take 3 to 5 minutes to come online.

If you need more information on how to reset the modem please click here.

If your connection still doesn't work you will need some further help.

 

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