Network and Tech Support

Reset your nbn™ box (NCD)

You can reset your nbn™ box (NCD) by getting a pin and pushing it in the small hole labelled reset for 10 - 15 seconds.


Resetting your modem

Please reset your modem.

If you need more information on how to reset the modem please click here.

The modem can take 3 to 5 minutes to come online.

If your connection still doesn't work you will need some further help.


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