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At MyRepublic, we are committed to assessing your eligibility for assistance under our Financial Hardship Policy in a fair and timely manner. We have a full policy, click here to view. If you are facing financial difficulty, you may wish to obtain advice from a community financial counsellor. |
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You can talk to a financial counsellor from anywhere in Australia by calling 1800 007 007, or you can visit the National Debt Helpline www.ndh.org.au Did you know you can request a payment extension in MyAccount?
Please fill out the application below, once received our team will get in touch to tailor a plan for your circumstances.Important: If you would like a Financial Counsellor to work with us on your behalf, you’ll need to contact us to provide authority for this.
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If you are unhappy with the assessment of your Financial Hardship application or wish to seek a review, please contact us and let us know. We will work to resolve any issues or concerns you have in accordance with our complaints policy.